Testing ServiceNow integration interfaces with SOAP UI tool

Service Now Integration Interfaces :

ServiceNow is a Database driven application. Every peace of data and Configurations within the applications are resides inside database.This data and Configurations are often displayed form of modules,options and forms. Every form in the system is essentially a database table.

In Service Now we reference any table by using standard URL format, and to directly access any table or form with in the Service Now instance, simply type the database table name in the URL and Append .do extension to that table name.

1.  Every table in Service Now instance has number of built in interfaces that allow third
     party applications access the data resides within the table.
2. These interfaces are auto regenerated that means any new custom tables/new fields are
3. Each table within the table has web services API set that will provide you CRED 
    operations.

CREAD:

"Soap UI is an open source web service testing application for service-oriented architectures (SOA). Its functionality covers web service inspection, invoking, development, simulation and mocking, functional testing, load and compliance testing." 

 Alternatively users can also set authentication using Auth option available in bottom of tool

 Example 1: Insert new incident

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  Example 2: Update an existing incident

We need to pass sys_id value of the incident record  in XML request for updating an existing incident

Example 3: Delete an Incident

We need to pass sys_id value of the incident record  in XML request for deleting an existing incident

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